Privacy policy

Information we receive

When you contact Cove & Purl, we may receive your name, email address, phone number, and the message you choose to send. We use this information only to understand your request, provide support, and communicate about the services you ask about.

Local browser preferences

The catalog may store favorite course IDs and cart quantities in your browser’s localStorage. The site may also store your light or dark theme and cookie-banner preference. These values remain on your device and are not sent to Cove & Purl by the static site.

How information is used

We use submitted information to respond to inquiries, improve course explanations, maintain reasonable security, and meet legal obligations. We do not use contact details to make sensitive inferences or to offer financial or medical advice.

Sharing and service providers

We do not sell personal information. Information may be shared with a hosting or communications provider only when needed to operate the service, respond to a request, or comply with law. Providers are expected to protect information appropriate to their role.

Retention and security

We retain correspondence only as long as reasonably necessary for the purpose it was submitted or for legitimate recordkeeping. No online system can promise absolute security, so please avoid sending passwords or highly sensitive information through the form.

Your choices

You may ask what personal information we hold, request correction or deletion where applicable, or withdraw a request for contact. Email [email protected] with enough context for us to locate the correspondence.

Children and changes

The service is intended for a general audience and is not knowingly directed to children. We may update this policy when practices or laws change and will publish the new effective date on this page.

Contact

Questions about privacy can be sent to [email protected] or +1 (415) 555-0186.